Privacy policy



Welcome to this TSL Web site (this "Web Site"). We at TSL (referred to as “TSL”,"Travelport," "We," "Us," or "Our") recognize the importance of protecting the privacy of our users and visitors of Our Web Site (referred to as "User," "You" or "Your").



By using Our Web Site, You signify Your agreement to this Privacy Policy. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, DO NOT USE THIS WEB SITE. We reserve the right, in Our sole discretion, to modify, alter or otherwise update this Privacy Policy at any time. Such modifications, alterations, and updates shall be effective immediately upon posting. Your continued use of TSL web site following the posting of a modified, altered, or updated Privacy Policy will mean You accept those modifications, alterations or updates. Privacy Policy changes will apply to Personal Information that You submit to Us about You through Your use of Our Web Site (“Web Site Personal Information") collected after the date we post the revised Privacy Policy, as well as to existing Web Site Personal Information held by us.

This Web Site will permit You to link to many other web sites that may or may not be affiliated with this Web Site and/or with Us. The other linked web sites may have different privacy policies that are not the same as Our Privacy Policy, or may not have privacy policies. We encourage You to read the privacy policies (if any) for all such web sites as they may be materially different from this Privacy Policy. Your access to and use of such linked web sites through links provided on this Web Site is governed by the terms and privacy policies of those sites, not this Web Site.

What Information Does TSL Collect?

TSL gathers two types of information about You: (1) Web Site Personal Information that Users provide through optional, voluntary features of Our Web Site, and (2) data that TSL gathers through aggregated tracking, mainly by tallying Web pages that are viewed by Users throughout Our Web Site.


How Does TSL Collect Information?

Optional or Affirmative Submission

We collect information by specifically requesting it from You. Generally this occurs when You register at the Web Site or request information or a service. We also collect information that You affirmatively provide to Us. Usually, We and Our business partners use Your information to operate the Web Site and to deliver products and/or services. TSLs also uses Your information to inform You about other products and/or services available from TSL.


Use of Tracking

Use of Internet Protocol ("IP") Addresses: An IP address is a unique number that is automatically assigned to Your computer whenever You are surfing the Internet so that Your computer can be identified by the main computers, known as "Web servers," that "serve up" Web pages. This allows Us to identify and gather general information and data about You, such as the Web pages You view. 
When Users request Web pages from Our Web Site, Our Web servers log the User's IP address. For example, We collect and/or track the home server domain name, the type of computer, and the type of Web browser used by You to access this Web Site.

We can, and will, use IP addresses to identify You when We feel it is necessary to enforce compliance with Our Web Site Terms of Use or to protect Our service, site, Users, or others


Use of Cookies

What are cookies? Cookies are small pieces of information that a web site sends to Your computer for record-keeping purposes, which information is stored in a file on Your computer's hard drive. Cookies make Web-surfing easier for You by saving Your preferences so that We can use the saved information to facilitate Your use of Our Web Site when You return to the Web Site. The use of cookies appears to be an industry standard, and as such, You will find that most major web sites use them. 
By showing how and when Users use the Web Site, cookies help Us see which areas of the Web Site are popular and which are not. Many improvements and updates to the Web Site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies.


Most cookies expire after a defined period of time, or You can delete Your cookie file at any time. Most Web browsers are initially set up to accept cookies. You can reset Your Web browser to refuse cookies or to indicate when a cookie is being sent. However, note that some parts of TSL services will not function properly or may be considerably slower if You refuse cookies. For example, without cookies, You will not be able to set personalized preferences, and/or may have difficulty completing marketing transactions.


TSL has two (2) primary uses for cookies. First, We use them to specify a User's preferences. Second, We use cookies to track web site usage trends and patterns. This helps Us understand Our Users' needs better and improve areas of Our Web Site. While both of these activities depend on the use of cookies, You have the option of disabling (refusing) the cookies via Your Web browser preferences.


You may occasionally get cookies from Our business partners, including Our affiliates. TSL does not control these cookies. The use of advertising cookies sent by such third-party Web servers is standard in the Internet industry.


With Whom Does TSL Share Information?

The following describes some of the ways that any Web Site Personal Information may be disclosed.


Business Partners & Sponsors:

TSL may disclose some or all of Your Web Site Personal Information to business partners or sponsors. Many promotions offer opportunities to request additional information from sponsors.


International Transfers of Web Site Personal Information:

The Internet is a global environment and, as such, using the Internet to send, collect and process Information may involve transmitting it internationally. Therefore, by browsing this Web Site, and/or by sending Information to Us, you acknowledge and agree that we may transmit and use Web Site Personal Information you provide to Us, to and at our locations, affiliates, business partners and sponsors located outside Your country and outside Your continent. The countries that Your Web Site Personal Information may be transferred to may have laws that are not equivalent to the laws of Your country.


Third Party & Aggregate Data:

From time to time, You may be offered the opportunity to receive materials or special offers from third parties. TSL may share Your name and e-mail address with such third parties. TSL may match Web Site Personal Information with third party data. Also, TSL may keep track of what portions of the Web Site Users are visiting and other User statistics, and aggregate this information to help Us create a better experience for Users of Our Web Site. This is all done in order to describe Our viewers and services to prospective partners, advertisers, and other third parties, and for other lawful purposes.




TSL may also disclose Web Site Personal Information in special cases when We have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating Our Terms of Use, or may be causing injury to or interference (either intentionally or unintentionally) with any of TSL rights or property, other Users, or anyone else. TSL may disclose or access account information when We believe in good faith that the law requires it and for administrative and other purposes that We deem necessary to maintain, service, and improve Our products and services. In addition, if TSL or its assets of TSL are acquired, your Web Site Personal Information will likely be transferred or disclosed in connection with such acquisition.


How Can You Control the Usage Of Information?

In case You change Your mind or some personal information changes (such as Your zip code or e-mail address), We will try to provide a way to correct, update or remove the personal information that You give us. We also give You the opportunity to control the communications We direct to You.

If You have any questions about this Privacy Policy, or if You wish to update personal information, object to any usage provided herein for any reason or would like to Opt-Out of any disclosure of Web Site Personal Information to third parties for the third parties’ direct marketing purposes, You may contact Us at:

What Happens When You Link to Other Sites or Participate in Message Boards?

You should be aware that when You are on TSL Web Site You can hyperlink, or be directed to, other web sites of our affiliates and of third parties that are beyond Our control and/or outside Our service. For example, if You "click" on a banner advertisement or a TSL search result, the "click" may transfer You off Our Web Site. These other web sites may include sites of advertisers, sponsors, and partners that may use Our logo as part of a co-branding agreement. These other web sites may send their own cookies to Users, collect data, or solicit Information.

TSL does not control such web sites, and, therefore, is not responsible for their contents or the hyperlinks or advertising they choose to place on such web sites. TSL inclusion of hyperlinks to these web sites do not imply any endorsement of the material on such web sites or any association with their operators. Our Privacy Policy does not extend to anything that is inherent in the operation of the Internet, which is beyond TSL control.

Please keep in mind that whenever You give out information on-line (for example, via message boards or forums) that information can be collected and used by people You do not know. TSL cannot guarantee the security of any information You disclose on-line, and You disclose such information at Your own risk.


Is Information Secure from Others Using the TSL Web Site?

The security of all information associated with Our Users is an important concern to Us. We exercise care in providing secure transmission of Your information from Your computer to Our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, TSL can't ensure or warrant the security of any information You transmit to Us or from Our on-line products or services, and You do so at Your own risk.


For How Long Will Your Information Be Retained?

TSL will archive the Web Site Personal Information provided by You, and such Web Site Personal Information will be retained by Us in accordance with applicable law.



Effective Date: This policy was last updated on January 01, 2012.

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